But I keep it here as archived information. FYI, the info below does not seem to be working anymore. I am simply trying to give you options to get around the crappy automated phone service they have so you can talk to a person. That’s it! You will probably have to wait on hold for some time or request a call-back, but this is currently what seems to be working.įYI: I do not work for USPS and I cannot do anything about it if the mail service puts you on hold for insane amounts of time or doesn’t call you back. Wait a few seconds until the voice starts giving options.Here’s what I did today and tested a few times and it worked, although it told me all agents were busy.
USE EXPRESS TALK WITH YOUT PHONE LINE UPDATE
If you have a method that is currently working, please post it in the comments so I can test and update this post! Older Update on Getting a USPS human now seems to be a bit easier than past methods. PLEASE read the comments at the bottom of this post for other methods people have tried. Then, I decided to try a few things to get a human on the phone since I had already wasted an hour using the automated system. All I heard were repeated automated messages, which were not helpful. To make a long story short, I could not get a real person on the phone to help me with the situation. But I had the tracking information, which was not working. I recently shipped an item through the United States Postal Service and the package was lost. Surprisingly, it is actually quite easy to talk to a human on the phone when you call the USPS 1800 number. Press 1 for tracking a package or say “Tracking.” Say “Representative” and you will be transferred to a rep If you input anything before this it won’t do anything. If you want to buy stamps, press 2 or say “Stamps” then say “Representative”. Get to a live person fastest:For tracking a package / talking to a human about tracking a package. To contact a live customer service agent from USPS on Facebook go to this link: USPS Facebook page and click “Send message” to send your message. To contact a live customer service person from USPS on Twitter click: USPS Help Twitter page and click “Message” to send them your message. Since they always make it more difficult to get a real person on the phone, maybe try to contact them on social media.
We are a team against the ridiculous USPS phone system that want to help other people! Before Calling, Try USPS Social Network Support I will see your comment and accept it and update this post with how you got it to work. If you find this article and figure out the most recent way, leave a comment about how you did it. I try to keep up to date with the latest way to get past the automated crap. While many might not work anymore, you can always try it.
USE EXPRESS TALK WITH YOUT PHONE LINE HOW TO
This post will teach you how to get a person and human being on the phone when you call 1-800-ASK-USPS (1-80).īelow are many different ways that have worked to get a human on the phone.
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